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Therapy support for rheumatic patients

Therapy support for rheumatic patients

Adriatics
External stakeholder
Udruženje obolelih od reumatskih bolesti Republike Srbije (ORS)
Disease / Indication
Rheumatic Diseases
Target Audience
Patients
Helper

In 2015, the association of patients with rheumatic diseases of the Republic of Serbia (Udruženje obolelih od reumatskih bolesti Republike Srbije, ORS), started a project for patient support named Helper in association with the Institute for Rheumatology in Belgrade. Since its beginning in Belgrade, this project has expanded throughout Serbia, and is currently operating in following centers:

  • Institute for Rheumatology, Belgrade
  • Special hospital for rheumatic diseases Jodna Banja, Novi Sad
  • University Clinical Center of Vojvodina, Novi Sad
  • University Clinical Center, Kragujevac
  • Institute Niska Banja, Nis

The project provides personal information, guidance and support to patients during their biological treatment.

”We get out of life what we put into it. The way we treat others is the way we ourselves get treated.”
Mirjana Lapcevic, president of ORS
2015
was the starting year of the Helpers project
3 days
prior to medical appointments, patients receive a reminder from their helpers
8–12
Patients can reach helpers on weekday mornings via phone or mail
helpers serbia
health.

The helpers provide information and education about the disease and treatment options. They consult with local healthcare professionals and inform the participating patients. They act as an intermediary between patients and healthcare professionals, promoting a healthy lifestyle and providing support to patients and their families. 

heart.

The project offers the participating patients valuable personal support in dealing with the disease. Questions can be answered quickly because the helpers are available as personal contact persons and can be reached easily by phone or email. This prevents patients from feeling left alone.

science.

An important aim of the project is to ensure that patients adhere to their treatment since compliance is key to treatment success.

Adriatics
External stakeholder
Udruženje obolelih od reumatskih bolesti Republike Srbije (ORS)
Disease / Indication
Rheumatic Diseases
Target Audience
Patients
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